Customer Testimonials
The test of any company is do they produce happy, satisfied customers? At Reverse Mortgage of Texas, we take great pride in the fact that we’ve built our company on one simple principle -- make customers happy!!!!
And we found that doing that is simple -- by doing two things:
- Be strong on communication; tell people the truth, don't exaggerate, don't make promises you can’t keep, and tell people any negatives they should be aware of.
- Be organized and efficient; so that we can get people's reverse mortgage done in a timely manner.
Happy & Satisfied Customers
 When we complete a reverse mortgage transaction, we ask our customers how we did. Below, you will see the many wonderful comments made by past clients. Lots of company's talk about customer service, few deliver. Here's proof, below, that we are the exception.
Carl and Beatrice Negley - San Antonio, Texas
"John & Melissa, you both should know how precise, pleasant, and pacifiable this whole application was from start to finish! The Advent of this money has, as expected,
changed our lives so wonderfully! I will continue to help propogate this system in as many ways as I can. Thanks to you all, and God Bless!"
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Mary Carter - Austin, Texas
"Words can not tell how I feel about the way John and Christi helped me. All christians and good people are not dead. May God keep on blessing the both of you. You stood by your word. Thanks, Thanks & Thanks"
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Adam - Texas
"I enjoyed talking to Melissa, her personality was overwhelming as was that of Cyndi Jerome. Both became great friends over the phone. Couldn't do it without them."
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Geraldine Dooley - Plano, Texas
"Melissa & Cyndi were fantastic they could not have been better. I am rejoicing in seeing the work being done on my home and not having to worry about the money. Thany you."
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Eloise - Texas
"Melissa was wonderful, she kept me informed of what was going on & always answered any question that I might have."
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David & Peggy Rochelle- San Antonio, Texas
"All three were very professional, courteous, helpful and prompt. Excellent team."
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Patricia Cox - Cedar Hill, Texas
"I really appreciated the weekly updates."
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Tom & Jo Ann Martin - Rockdale, Texas
"John and Christi did a magnificent job. Thanks for you patience with us."
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Cecile Hedding - Houston, Texas
"Much better than I expected; usually when money coming to me, the process takes longer than promised. This time, exceptionally ahead of schedule! Thanks!"
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Troy & Jo Ingram - Trinidad, Texas
"Couldn't have been better taken care of. Most questions were answered before we asked. Thank you for your care."
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Jim & Mary Bloodworth - Granbury, Texas
"The overall job you guys did was second to none.. Thanks!"
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Billie Groom - Irving, Texas
"Very good. Made you feel like part of the family. Thank you John for being a friend."
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Dallas & Evelyn Trenhaile - Farmers Branch, Texas
"We've never had anything work out so easy from beginning to end. Even Janice Deans, the signing notary was super."
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